Refund policy
Return Process
- Email sales@miribeautysupply.com
- Enter your Order number and email address.
- Select the items to return, and send it off when you can.
- The return label will be emailed to you once authorized.
- When it arrives, we will inspect the content and issue the refund to the original payment method.
FAQ
Who pays return shipping?
Customers are responsible for the return shipping cost of $8.95. It will automatically deduct from your total refund balance. Original shipping cost is not refundable.
Do you do exchanges?
We do not support exchanges at this time. Only refunds will be given. You will have to place a new order.
Is it easy to return items?
Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email. Please print the UPS shipping label and drop off the package at the nearest UPS Access Point.
If you decide to use your own shipping provider
Please include the order number and email address used to place the order inside the returning package.
How soon will I get my refund?
Once your items are inspected by the store, you'll get your refund typically within 48 hours.
What items are returnable?
Items purchased in the last 15 days. Please note that the time period begins when the customer places the order, not when the customer receives the order.
What items are non-refundable?
We currently do not accept international returns.
Questions?
Please contact us by e-mail at sales@miribeautysupply.com and we will get back to you within 24 hours excluding weekends and holidays.
